MAROS, Marlyna; 						MAYIDIN, Mohd. Baharim.
 Jenis dan Fungsi Sapaan serta Persepsi Kesantunan dalam Interaksi di Kaunter Pertanyaan.
<strong>Jurnal Bahasa</strong>, [S.l.], v. 11, n. 2, p. 219-234, dec. 2011.
ISSN 2462-1889.
Available at: &lt;<a href="http://jurnal.dbp.my/index.php/jurnalbahasa/article/view/8158" target="_new">http://jurnal.dbp.my/index.php/jurnalbahasa/article/view/8158</a>&gt;. Date accessed: 01 jan. 2026.